This policy explains what information the Urban Crust Coffee website collects, how it is used, and the choices you have. This is an information and menu website only — you cannot place orders, pay, or create an account here.
Who we are
We are Urban Crust Coffee, a coffee shop and Roman-style pizzeria on Stockton High Street, Stockton-on-Tees, United Kingdom. If you have any questions about this policy or your information, please speak to us in person at the counter or call us on the phone number shown in the footer of this site — we do not currently offer email enquiries.
Company registration number: [Company registration number]. ICO registration: [ICO registration].
What information we collect
This is a brochure-style website. We do not offer online ordering or payments, and there is no public account sign-up. We do not ask you to submit personal details such as your name, address or payment information through this site.
The only information we may collect is anonymous or technical usage data gathered automatically through cookies and analytics tools, as described below.
Cookies and analytics
When enabled, this site can load Google Analytics and a Meta (Facebook) Pixel. These tools set cookies on your device and process usage data, which may include the pages you view, the links you click, your device and browser type, and your approximate location (derived from your IP address).
We use this data to understand how many people visit the site, which content is popular, and how the site performs, so we can improve it. The Meta Pixel may also help us measure and, where relevant, tailor our advertising.
- You can control or delete cookies through your browser settings, and set your browser to block cookies from this or any site.
- You can opt out of Google Analytics using Google’s browser add-on at tools.google.com/dlpage/gaoptout.
- You can adjust how Meta uses your activity within your Facebook or Instagram account settings.
Our lawful basis (UK GDPR)
Where analytics and advertising cookies are used, our lawful basis is your consent and our legitimate interests in understanding and improving how the website is used. Where consent is the basis, you can withdraw it at any time by disabling cookies in your browser.
Who we share data with
We do not sell your data. Usage data collected through the tools above is shared only with those analytics and advertising providers — Google and Meta — acting as our service providers. These providers may process data outside the UK; where they do, they are expected to apply appropriate safeguards.
Your rights under UK GDPR
Where we hold personal data about you, you have the right to:
- access a copy of your information;
- have inaccurate information corrected (rectification);
- have your information erased;
- object to certain processing, including for direct marketing.
To exercise any of these rights, please speak to us at the counter or by phone. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator, at ico.org.uk.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
This policy is a starting template based on the website’s current data practices and should be reviewed by the business before launch. Bracketed items such as [Company registration number] and [ICO registration] should be replaced with the company’s real details.